Alvena Insurance Agency Ltd. has made a commitment to respect and protect the privacy rights of individuals by ensuring that any collection, use or disclosure of personal information is done in a manner that recognizes the right of privacy of the individual with respect to their personal information and the need of the business to collect, use and disclose the personal information, and that the personal information must only be used for the purposes that a reasonable person would consider appropriate in the circumstances. We will protect any information concerning an individual that is considered personal information and that the individual has disclosed to us. To that end we have adopted and established appropriate guidelines regarding the privacy and confidentiality of an individual’s information, consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”).
At Alvena Insurance Agency Ltd. in the normal course of conducting business we will collect, use or disclose personal information in order to provide an individual with an insurance product or service or to offer an individual additional insurance products or services. Examples of the products or services we may provide can include, but are not limited to: advising you in regards to your insurance needs; providing you with an insurance quote; the purchase and issuance of an insurance policy; revising your insurance policy; ensuring your information is accurately recorded, complete and up to date on your insurance policy or invoicing your insurance policy.
At Alvena Insurance Agency Ltd. your understanding and knowledge of the collection, use and disclosure of your personal information collected by us and your consent to use that information for those purposes is important. By using our website, or by providing us with your personal information either verbally or directly in writing or in an e-mail to provide any of our services or products, we believe that you have consented to the collection, use and disclosure of that information by us.
At Alvena Insurance Agency Ltd. the collection of personal information will be limited to that information which is needed to complete the purposes for which it was collected. The personal information collected will only be used or disclosed for the purposes for which it was collected and we will only retain that personal information for as long as it is required to fulfill the purposes for which we collected it or as maybe required by Statute or Law.
At Alvena Insurance Agency Ltd. we do not sell, share or provide an individual’s personal information or e-mail lists to other corporate entity’s for marketing or commercial purposes.
At Alvena Insurance Agency Ltd. we will protect your personal information by adopting such safeguards as we believe are necessary and appropriate to the sensitivity level of the information. We are committed to having the appropriate safeguards and as technology evolves and changes in the future, so will we by adopting new technology as is appropriate.
At Alvena Insurance Agency Ltd. upon request an individual may be informed of the existence, use and disclosure of their personal information. In addition, an individual may request access to their personal information, so that they may confirm the accuracy of their personal information and request any necessary corrections. At any given time an individual, in writing may withdraw their consent to the use of their personal information, however if an individual withdraws their consent for us to use their personal information, it may prevent us from providing the individual any of our services or products.
Alvena Insurance Agency Ltd.
100 Main Street
PO Box 27